Case Studies · Employee Recognition
Employee · Recognition

4,000 cookies. 146 locations. Zero misses.

When the original plan had three compounding risks, Business Boosters redesigned the approach — and delivered on time for a historic Juneteenth.

4,000
Custom-printed cookies
146
Locations served
2 wks
Lead time
THE CHALLENGE

Three risks in one brief

CityMD needed to celebrate Juneteenth across dozens of NY and NJ locations with just two weeks to execute. The original cupcake plan carried perishability risk in warm weather, required cooling packaging that dwarfed the item cost, and couldn't guarantee employees would be present at delivery.

The Solution

A smarter swap

Individually sealed sugar cookies — durable, no cooling required, standardized across every location. Business Boosters designed the Juneteenth artwork, managed production, and coordinated fulfillment with a personal note in every box across all 146 locations.

the result

Zero misses.

Every shipment arrived June 18th — the day before Juneteenth became a federal holiday for the first time. Zero spoilage. Zero location misses. A celebration that landed exactly as intended, at exactly the right moment.

On time
Delivery
0
Spoilage
0
Missed locations